Our Focus / Expertise

People are the single biggest competitive advantage a company has because you cannot replicate them.

E-Commerce

While the penetration of e-commerce is low in India compared to markets like the United States and the United Kingdom but is growing at a much faster rate.

The growth in India for e-commerce is at an inflexion point, supported by multiple factors like:
  • Increasing broadband and 3G penetration
  • Burgeoning, an upwardly mobile middle class with high disposable incomes
  • Busy lifestyles, urban traffic congestion and lack of time for offline shopping
  • Increased usage of online classified sites, with more consumer buying and selling second-hand goods

India's e-commerce industry which is at US$ 17 billion is expected to grow at a CAGR of 30 per cent to reach US$ 200 billion by 2026. It is on an upward growth trajectory and will surpass the US to become the second largest e-commerce market in the world by 2034.

Why SilverPeople?

SilverPeople picked the trend early on and started focusing on talent acquisition for the e-commerce industry from the very beginning. As one of the top eCommerce recruitment firms, SilverPeople specializes in headhunting, executive search and recruitment solutions tailored to the specific needs of eCommerce companies.

Our team of dedicated recruiters/headhunters possesses an in-depth understanding of the e-commerce landscape. We go beyond merely finding candidates with the right skills and experience; we strive to identify individuals who will seamlessly align with your company culture. By comprehending the unique challenges and requirements of the e-commerce sector, we ensure that the candidates we present not only possess the necessary qualifications but also demonstrate a genuine fit with your organization's ethos.

Through our years of experience and a proven track record, we have played an instrumental role in helping numerous e-commerce operations find the right talent across various positions and set up the business in India. This success has earned us the trust and recognition as the go-to recruitment partners for e-commerce companies seeking top talent.

Representative Searches
  • Built a leadership and middle management team from scratch for a German conglomerate to set up multiple e-commerce businesses in India
  • Buying/Merchandising/Category heads/Managers : Multiple e-commerce players across country across categories - apparel(men/women) / footwear / kidswear / accessories / luggage / lingerie
  • Online marketing specialist: For one of leading player in online travel booking domain
  • Online reputation manager: For one of leading player in the school merchandise online retail
  • Head Operations for a leading e-commerce player in the home category
  • Catalogue team for multiple e-commerce players, the roles included fashion photographers, graphic designers, content writers, image editors, stylists and Quality managers across levels
  • SEO/SEM/SMM specialists for various e-commerce players across locations NCR, Bangalore, Mumbai, Pune
  • In-house strategic consultants for a leading e-commerce player in India
  • AVP's operation for multiple categories for a leading e-commerce player in India
  • Multiple support function positions in HR, Finance and Legal for few e-commerce players in India

Frequently Asked Questions (FAQs)


  1. 1. What is the average time frame for SilverPeople to fill e-commerce job positions?

    On average, it takes us about 10 working days to assemble a comprehensive pool of applications, sourcing CVs from multiple channels, shortlisting, and validating candidates. We typically present 6-8 best-fit candidates for each role, resulting in an impressive 80-85% closure rate. Subsequently, the client's interview and decision-making process, coupled with the candidates' notice period serving duration, add an additional 4-6 weeks to the overall timeline.


  2. 2. What industries and subsectors within e-commerce does SilverPeople specialize in for Indian clients?

    SilverPeople specializes in e-commerce, with a focus on four key segments for Indian clients: Online Travel (including online ticketing and travel booking platforms), Retail (covering various online retail businesses such as fashion, electronics, food tech, logistics, and more), Classifieds (encompassing online classified advertising platforms), and Financial Services & Digital Downloads (including fintech firms and digital content distribution platforms). Our commitment lies in meeting the distinct talent needs of each subsector effectively.


  3. 3. What are the key benefits of outsourcing e-commerce recruitment to SilverPeople compared to in-house hiring efforts?

    Outsourcing e-commerce recruitment to SilverPeople brings key benefits over in-house efforts. Our e-commerce specialization taps into a vast talent pool through proprietary channels, achieving an 80% hit rate and an impressive 80-85% closure rate. This translates to faster hiring, cost savings, and high-quality talent acquisition. We also provide valuable market insights, scalability, and focus, allowing businesses to prioritize core activities while we manage the recruitment process effectively.


  4. 4. Can SilverPeople assist in recruiting for specialized roles like e-commerce marketing managers or supply chain experts?

    SilverPeople is highly adept at recruiting specialized roles, such as e-commerce Marketing Managers and Supply Chain Experts. With a demonstrated track record of sourcing top-tier talent for these positions, we possess exceptional capabilities in core functions like Marketing (both offline and online, spanning branding, advertising, PR, and comprehensive digital marketing), Operations (encompassing supply chain management, inbound/outbound logistics, warehouse management, and 3P management), and Product Management (inclusive of procurement and manufacturing). You can trust us to meet your precise talent requirements in the e-commerce industry with confidence.


  5. 5. What is SilverPeople's track record in recruiting e-commerce professionals for global/Indian e-commerce giants?

    SilverPeople has an impressive track record in recruiting for both global and Indian industry leaders. We excel in procuring top-tier leadership candidates and forming exceptional senior management teams, achieving an outstanding closure rate of 80-85%. Explore our e-commerce success stories to witness our strategies and exceptional results, which have greatly benefited global giants entering the Indian market and large Indian conglomerates venturing into e-commerce.


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